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Terms
and Conditions for the Supply of Ghana.co.uk Products
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The
Contract Between Us
Ghana.co.uk must receive payment of the whole
of the price for the goods that you order before your order
can be accepted. Once payment has been received Ghana.co.uk
will confirm that your order has been accepted by sending an
email to you at the email address you provide when registering
with us. Ghana.co.uk's acceptance of your order brings into
existence a legally binding contract between us.
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Price
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| a. |
The
prices payable for goods that you order is as set out in our
Web site.
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| b. |
You
will be required to pay extra for delivery and it might not
be possible for us to deliver to some locations.
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| Withdrawal
By You From The Contract |
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| a. |
You
may withdraw your order for goods at any time up to the end
of the seventh working day after receipt of goods. You do not
need to give Ghana.co.uk any reason for withdrawing your order
nor will you have to pay any penalty.
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| b. |
To
withdraw your order you must notify Ghana.co.uk in writing by
emailing shop@ghana.co.uk.
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| c. |
If
you have received the goods before you withdraw your order
you must send them back to the Ghana.co.uk at the followig
address.
Ghana.co.uk
Globell Office
The Lansdowne Building
2 Lansdowne Road
Croydon
CR9 2ER
United Kingdom
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| d. |
Once
you have notified Ghana.co.uk that you are withdrawing your
order, any sum debited to Ghana.co.uk from your credit card
will be re-credited to your account as soon as possible and
in any event within 30 days.
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| Delivery
Of Goods To You |
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| a. |
Ghana.co.uk
will deliver the goods ordered by you to the address you give
Ghana.co.uk for delivery at the time you make your order.
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| b. |
Delivery
will be made as soon as possible after your order is accepted
and in any event within 30 days of your order.
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| c. |
You
will become the owner of the goods you have ordered when they
have been delivered to you. Once goods have been delivered to
you they will be held at your own risk and Ghana.co.uk will
not be liable for their loss or destruction.
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Liability
This is as follows:-
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| A. |
If
you do not receive goods ordered by you within 30 days of the
date on which you ordered them, you must notify Ghana.co.uk
in writing at the Ghana.co.uk contact address of the problem
within 40 days of the date on which you ordered the goods. |
| B. |
If
you notify a problem to Ghana.co.uk under this condition, Ghana.co.uk's
will refund to you the amount paid by you for the goods in question.
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| C. |
Nothing
in this condition is, however, intended to limit any rights
you might have as a consumer under applicable local law that
may not be excluded nor in any way to exclude or limit Ghana.co.uk's
liability to you for any death or personal injury resulting
from its negligence. |
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This
does not affect your statutory rights as a consumer. |
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Governing
Law
The contract between us shall be governed by
and interpreted in accordance with English law, and the English
courts shall have jurisdiction to resolve any disputes between
us.
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Interpretation
In these terms and conditions:-
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'Ghana.co.uk'
means Globell Business Solutions Ltd, any connected organisation
that actually supplies goods ordered by you and any successor
to its business;
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'working
day' means every day of a calendar year apart from weekends
and statutory and public holidays;
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'us'
means Ghana.co.uk and you together; and
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'you'
and 'your' means the person ordering goods under these terms
and conditions.
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| Complaints |
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you wish to complain about the level of service being offered
please let us know immediately by using the following contact
details:
Tel:
44 (0) 20 8679 6578 (Monday-Friday9am-5pm GMT)
Fax: 44 (0) 20 8679 8774
Email: complaints@ghana.co.uk
Mail:
Ghana.co.uk
Globell Office
The Lansdowne Building
2 Lansdowne Road
Croydon
CR9 2ER
Our
customer service team aim to respond within 24hours confirming
that your complaint has been recieved and outlining the proposed
level of action we intend to take in addressing your complaint.
Please note in our efforts to ensure a high level of customer
service all complaints are dealt with as priority.
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